forced entry into my humble abode

well, im all happy and smug, carrying bags of christmas presents and the wrapping paper i am going to adorn them in. been trapsing all day buying presents for my family. been slugging my guts out making sure i have the right things for the right members of family.
THEN…. I think, oh, i will pop back to my flat. I get there and WHAT DO I SEE?
My flat has been broken into. The door lock has been replaced with a cheap wooden one; why? Because, the police have forced entry. Why? I DONT KNOW. ALL I KNOW IS THERE WAS THIS POOR PATHETIC EXCUSE FOR AN EXPLINATION ON MY FRONT DOOR WHEN I TRIED TO GO THERE TONIGHT AT 7pm. No, i haven’t committed a crime, otherwise, the council wouldn’t be telling me i could go get my new keys to the new lock. But, of course, I have to get those on Week Days, unless I want to ring the emergancy number, which is for… ummm… emergancies… am i an emergancy? i have had my lock changed, my flat broken into, i have no working keys, and i want to get into my house? is that an emergancy? i hope so. it annoys me that the council, etc. etc. have my contact number… they have THREE DIFFERENT CONTACT NUMBERS AND BEFORE THEY BROKE DOWN MY DOOR THEY DIDNT RING ONE OF THEM! why didn’t they? if they rung my mum, she could of given them my key. if they rung my sister, she could of also. if they rung me, i would of let them in. sorry, but they are crazy! i am completely co-operational… why didnt they come to me first before breaking down my flat door? all i’m thinking is, wow, what the fuck has happened?